Privacy
Policy

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, company name, and mailing address when you contact us or submit a form.
• Business Information: Details about your company, event needs, or project scope provided in the course of engaging our services.
• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website — collected automatically via cookies and similar technologies.
• Communications: Messages, emails, or inquiries you send us, including their content and metadata.
• Cookies & Tracking: Information collected through cookies, web beacons, and similar technologies to improve user experience and analyze traffic.

How We Use Your Information

We use the information we collect for the following business and commercial purposes:

• To respond to your inquiries, requests, and communications.
• To provide, manage, and improve our experiential marketing services.
• To send service-related communications, updates, and administrative notices.
• To send marketing and promotional materials about our services, where you have provided consent or where permitted by applicable law.
• To analyze website usage and improve functionality and user experience.
• To comply with legal obligations and enforce our terms and agreements.
• To protect the security and integrity of our business operations.

Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, analytics providers, CRM tools). These parties are contractually obligated to protect your information.
• Business Partners: With affiliate entities within MXM Holding for the purposes of delivering integrated services across regions, subject to equivalent privacy protections.
• Legal Requirements: When required by law, regulation, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: In any other circumstance where you have explicitly authorized the disclosure.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our site is used.

• Essential Cookies: Necessary for basic website functionality.
• Analytics Cookies: Help us understand traffic patterns and improve site performance (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant content and measure the effectiveness of campaigns.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

• Right to Know: The categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the third parties with whom we share it.
• Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at contactus@mxmexperiential.com. We will respond to verified requests within 45 days as required by law.

Email Communications (CAN-SPAM Act)

In compliance with the federal CAN-SPAM Act, all commercial email communications from MXM Experiential will:

• Clearly identify the sender and our physical mailing address.
• Include a clear subject line that is not deceptive.
• Provide a visible and easy mechanism to opt-out of future emails.
• Honor opt-out requests within 10 business days.

To unsubscribe from our marketing emails, click the "Unsubscribe" link at the bottom of any email or contact us directly at contactus@mxmexperiential.com.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business contact information related to client engagements may be retained for up to 7 years for legal and accounting purposes. You may request deletion of your data at any time, subject to our legal obligations.

Data Security

We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Children's Privacy (COPPA)

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. In compliance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or privacy practices.

International Users

MXM Experiential is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website, you consent to this transfer and processing.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: